Yesterday, Doug's car and trailer went for their Warrants of Fitness. There was no problem with the car but the trailer had been recalled by Bunnings. Apparently, bolts had been used where it should have been welded to attach the towbar. Doug bought this trailer in 2007 for just under $1,000. We contacted Bunnings and were told to take it in to the nearest store so that is what we did this morning after our usual trip to the market and supermarket and then breakfast. We wondered how much we would get as a refund after all this time and were pleased to receive $1400.00.
I had just registered it so on Monday we need to go and de-register it and, hopefully, get a refund of the annual registration fee. We will then need to find a new trailer to buy.
That is such a good result, we so seldom hear of firms honouring their products like that.We have a Brent Smith one, wasn't cheap, but so well made.
ReplyDeleteHadn't heard of Brent Smith trailers but just looked them up and they look good.
ReplyDeleteIt seems a bit late in the day to recall something after 13 years, but it's great that they gave you a decent refund on your money.
ReplyDeleteOur thoughts exactly. We were very surprised and pleased with the refund.
DeleteAmazing that the refund was more than the original cost of the trailer. After all you have used it for all those years.
ReplyDeleteExcactly. Actually, it has been a great trailer - tows well and Doug tells me it still has the original tyres. Obviously, not used all the time but does get quite a lot of use - going to the dump, getting firewood and timber and other items that won't fit in the car.
DeleteQuite a surprise!
ReplyDeleteYes, I hope the one we buy will be as good.
DeleteSounds like a bargain; 13 years use and a good profit. If only cars were the same.
ReplyDeleteYes, can't expect better than that.
DeleteThat was really good of them to refund you after so long.
ReplyDeleteBunnings have gone up in my estimation.
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