Not long after getting them he had a problem with the speaker in the earplug turning around which means the aid does not fit. He took it in and the receptionist turned it back but it has happened frequently since then. Yesterday his hearing aid fell out - luckily it was on the chair but it would be easy to lose so he phoned and made an appointment. The only time was 8.30 this morning. He duly went in and was told it is a known problem but there is a different earplug that should solve it but there is an $100 extra to pay for each ear. Now these hearing aids were expensive and, apparently, Doug told him in no uncertain terms that as there was a problem which had already been admitted to he should not have to pay extra.
I gather it is going to be sorted as a free Repair and they will get in touch with Doug when they have the new part.
Doug then went to the Supermarket and did a shop before coming home. We then drove down to the local Library as a book I ordered following a blogger recommendation "Eleanor Oliphant is Completely Fine" had arrived and we had some books to return.
While Doug was away I did some washing as it was a fine day with some wind. The washing got dry enough by lunch time to air in the dryer just before showers started again. Rain in some form is forecast for the whole of the next ten days. In spite of this we are still banned from using hoses and the main dam is at 58% and the other at 61%.
I am now going to put my feet up and start my new book.
Sounds like France. You take back a faulty product and they either refuse to refund you, or make you pay to have it repaired. Bloody cheek! Good that Doug stood his ground.
ReplyDeleteYes, I don't blame him.
DeleteI need hearing aids fir birding these days - and I have them - but often the only thing I hear is the wind roaring in my ears.
ReplyDeleteDoug could not hear the birds until he got the aids. He finds them really good.
DeleteMy retired man has been going back and forth to the hearing doctor with problems with his hearing aids. They adjust them but a few weeks later they are back to where they were. They are trying to sell him an upgrade but the hearing aids are only two years old and should last longer with the price they charge.
ReplyDeleteArleen, I do hope your "retired man" can get his hearing aids sorted. I know Doug's are guaranteed for three years so perhaps he should check that. As Doug says, the price of hearing aids is ridiculous when you compare it to things like smartphones and other new technology. Good luck and stay safe.
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